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Since we launched this site on 1st Sept '05, we have collected a significant number of 'thank you' messages. We are delighted to share these with you because it reflects our intent to provide all our customers with the best possible service.
We have never requested these testimonials or messages of thanks, and that is what makes them extra special for us - because they are freely and genuinely given. To all those who have contributed below, we are sincerely grateful.
Jun 10
Dear Sirs, Many thanks for a speedy despatch and it's great to get back to having a battery that gives full power for the whole 18 holes. Also like the lightness and compactness of the lithium type and hope it lives up to your comment that they should deliver over 1000 charges. Best Regards, Nick Smith
Mar 10
Well done on a friendly and speedy service. Thanks. l. Dawson.
Feb 10
Thank you for all your help and for sending me my replacement battery so quickly. Much appreciated. T. Johnson.
Jan 10
Exceptionally good company. I can certainly recommend you to any golfer looking to replace their golf battery. J.Spalding.
Dec 09
Hi Alex,
I have always considered after sales service to be of the utmost importance,
this is the true measure of a company and one which people use again with confidence.
I have been very impressed with your company, the moment every consumer dreads
is the moment you put it to the test, I had occasion to return a battery because of a problem,
it was dealt with professionally and promptly, replaced and returned to me without
charge for which I am most grateful.
All of my golfing friends are aware including my golf club.
I would like to wish you a very Happy Christmas,
Kind regards,
Peter.
Dec 09
Very helpful company. Answered all my technical questions and supplied me with my new golf trolley battery the next day. Very impressed. D. Worth.
Nov 09
Your web site was very easy to use and I was able to locate and purchase my replacement battery at a very good price. I shall certainly spread the word! B.Tangworth.
Oct 09
Hi Alex, Thanks for all the assistance - I received the correct equipment today at 13.40 and am looking forward to charging asap. I will ensure that all my golf buddies hear of how helpful you guys are and my personal thanks to you for keeping me in the loop. Regards, Tony.
Sep 09
I thought I would let you know that my new battery and charger are working fine. I whizzed around the course today. I hadn't realised how sluggish my old battery had become until I used the new one you sent me. Many thanks. D.Donaldson
Aug 09
One should always judge a company by the service one receives should things go wrong. You have been excellent. Thank you for sorting out my failing battery so quickly. A.Patterson
July 09
Best batteries I have ever had. Back for more! D. Woods
June 09
Jolly good service I have to say. Thank you for your help and speedy delivery. I shall pass on your details to all of my golfing buddies. D. H. Leatherby
May 09
What a great service.Ordered online Wednesday at 4.40pm, battery arrived 8.45am Friday.Well done. G.Sorsby
May 2009
Dear Stuart, If Business Post are as efficient as you then I will be very, very satisfied. Thank you for your excellent services. R.Winteburn.
May 2009
Thanks for sorting my failed battery so quickly. Much appreciated, I can now go on holiday! P.Wilton.
May 2009
Received yesterday thank you with significant savings compared to SuperBug. Stan
24th March 09
First class service I must say. I was very surprised to receive my order at 9 am today as I only placed the order at 3pm yesterday. Wow! (T.Topling)
19th February 09
I recommend this company. I ordered my goods at 10am Wednesday and they were delivered at 11am the next day. Great service.Thanks. Margaret L.
21st January 09
It's great to be back out on the course again.Thank you very much for all your help and for such a speedy delivery service. Barry P.
13th January 09
May I say what a pleasure it has been doing business with you. Your staff have been extremely helpful in sorting me out andyour service is top notch. R. Teeley.
6th January 09
Hello. Once again your service has been excellent. This is the second time I have come back to you for a battery and you have not dissapointed. Let's hope this one knocks a couple of shots off my handicap! S.Terry
17th December 08
It is so rare these days to find a company that genuinely lives up to its promises of customer service. You are one of the great exceptions. Thank you. D.Trevor
4th December 08
I could not believe my order arrived first thing the day after placing my order. What a super service you offer.I shall certainly tell all of my golfing friends about your site. P. Dalliman
16th November 08
Your action to deal with my query was speedy and much appreciated. Thank you for all your help. P.Platt
8th November 08
Stuart, Thank you for supplying two batteries for my Shoprider Monaco Scooter. Ordered on Monday, received on Tuesday. Now that's what I call service. Couldn't get any better than that! Thanks once again. E.Davenport
8th November 08
Stuart, I received my replacement battery today thank you very much. This is just a quick email to say thank you for your help and well done on a prompt and efficient service. J.Matear.
6th November 08
Many thanks for your prompt delivery of my battery, it arrived the next day. Now I can zoom around the course and knock ten shots off my handicap! M.Atkins
25th October 08
Thank you very much for the replacement golf trolley battery and cover which I received on the 23rd. I was delighted and surprised by the speed of the replacement. Thanks again. D. Jarman
23rd October 08
Hi, Item arrived todat 7.30am. Really speedy delivery, A1 +++++++++++++ Many thanks. Will use again. B.Dickenson
14th October 08
I just had to send you this email to congratulate you on absolutely amazing service. I ordered my battery and charger yesterday (online) and the delivery man was on my doorstep today before I was out of bed. Well done!!! J.Crew
24th September 08
Hi. My word what speedy delivery. Goods arrived first thing this morning. Excellent! P.Weston
2nd September 08
Thanks for the advice. I must say what a great service. Placed order over weekend. Arrived Tuesday. And best of all it all works! Thanks for a great service. R.Daly
15 August 08
Ordeed online around 4pm yesterday, delivered today at 11.30am. That's pretty impressive!!! B.Hancock
03 August 08
Many thanks for all your help. I have to say I have been very impressed with the company. P.Comer
24 July 08
As a senior citizen new to the system of ordering on line I found your layout and ordering procedure very easy to follow and I congratulate you. H.Thomas
17 July 08
Well done. Ordered battery Wednesday afternoon, arrived Thursday 2pm. Excellent service! R.Nethaway
08 July 08
Hi, Battery, charger and bag all arrived today. Many thanks for speedy delivery and most helpful advice. T. Young
23 June 08
Many thanks for the replacement battery received this morning. Wondeful service and much appreciated for your prompt turnaround. All the best. D. Russell
19 June 08
Can I just say again what an amazing service you give. ordered on Monday and goods arrived following morning - amazing. This is the second time I hve bought off you and both times service excellent. Just really nice to get great service. Thanks. Mike & Kay
13 June 08
Dear Stuart,I must say a big thank you for such prompt attention to my problem battery. When you are 68 you need all the help you can get to get around the course and your help is very much appreciated. Kindest regards, Barrie.
26 May 08
Thanks Stuart. Wha a fabulous and quick reply. Much appreciated....as my arms are getting longer by the day!
Philip H.
14 May 08
Hi Stuart. Thank you very much. The battery has just arrived. It was hard going carrying today but I'm looking forward to having the trolley back in action on Friday. Thank you once again for such great service and brilliant communications when things weren't quite right first time.It's not when it's right that matters but when things go wrong. Well done to you and your team. I'll definitely recommend you to my friends at th golf club.
Sue (Exeter)
13 May 08
Hi Stuart, I would just like to thank you for your prompt delivery. My battery andcharger arrived this morning,less than 24 hours after ordering. Can't wait to get out on the golf course tomorrow without the fear of my battery running out. Thanks once again for your help.
Brenda.
30 April 08
Thank you - everything arrived in good order on Tuesday morning. Very pleased with your service - I did end up with the correct things due to your prompt replies to my queries.
J Abbatt
21/03
Thanks for the prompt delivery, this is the second battery I have ordered from you and both arrived within 24 hours. I am a former member of the European Senior Tour and now a senior amateur Scottish Internationalist. I will be recommending your company to all the old codgers I will be meeting and playing with this year! Thanks.
G.Brown
20/02
Just want to say how impressed I am wth your delivery service. Ordered yesterday afternoon arrived before lunch today and already charged. Shirley P.
15/12 Received, many thanks. When one deals with a company that one hasn't dealt with before there is always a doubt about its service and integrity. I am extremely grateful for your prompt attention in replacing the battery and shall have no hesitation coming back to you again and recommending your company. Many thanks.
15/12 Hi Keith, Just a sincere thank you. Your after sales service has been excellent. I will recommend your company to anyone who will listen Kind regards Richard
14/12 Graham,
Many thanks for your help and excellent service. Best wishes for Christmas and New Year John
13/12
Keith, Battery arrived today. Thanks. Excellent service. Yours truly, Chris
21/11 Dear Keith Thanks for you very prompt action on the way that you dealt with this issue and delivery of the replacment part. I will advertise this at our golf Club. Thanks again Kind Regards Paul
12/11 Dear Keith Received battery today thank you for speedy service. regards Ron R
12/11 Thanks Keith, arrived this morning perfect fit .First round tomorow morning. service deserving recommendation. david b
11/11 Hi Keith No I didn't realise I could use the battery any way up so it does now fit !! Thanks for your very prompt response and assistance. Regards S M
9/11 Thank you so much Battery arrived today XXXX is so pleased excellent service... JR
9/11 Thanks Keith If only everybody gave such excellent service Regards Ron
17/10 Very impressed with your service. I was at home and noted that if I hadn't been the battery would have been delivered to my neighbour. Regards, M K
26/9 Hi Keith, Wow! I have just got home from work to find a new battery awaiting me. I am very impressed, this was not something I was expecting! First class service in a world full of companies that have lost touch with their customers! I will certainly be recommending you to anybody looking to replace their battery. Thanks again, you have restored my faith in business/customer relations. Yours, P C
21/9 First Class service from this company. Highly recommend. DL
18/9 Great job. fast delivery and product A1. Will recommend 2 friends and deal again GF
4/9 Arrived safely and promptly,well packed. Excellent internet transaction - thanks Richard
29/8 Order bank holiday Monday, Delivered Tuesday can't beat that! Mark E (Ed.'s comment - We try our best, not always possible to be this good though!)
27/8 quick and well packed, have tried product and works well thank you RF
10/8 great website, no problems, charger sent out quickly, superb service10/10!!!!!!!!!!!!!!!!!! J B
31/7 The Powakaddy battery delivered was exactly as the description and arrived promptly. Good Service, thank you for it, I will tell others at the club about you. Sincerely, William
22/7 Hi I would like to let you know how impressed I was with your web site and especially your fantastic service. I think I placed the order about 7pm and it arrived the next day! Very impressive. I will not hesitate to recommend your site to others. Best regards T W
18/7 Hi Keith - Just to say thank-you. I ordered the battery & charger on-line & received them 24hours later, well packaged & complete. It is currently on charge & ready to tackle the course tomorrow! Kind regards T C
17/7 Keith, Most impressive! - received the new batterty today. Many thanks, be assured, the next one will be bought from yourselves. (And hopefully a few more with my recommendation). Many thanks for your prompt service Cheers C N
11/7 Hello Keith, ... Great service & will not hesitate to recommend your company to my fellow golfers. Regards. (A. I.)
4/7 Hi Keith, Thank you and the manufacturers for such a prompt and efficient service. E.C.
29/6 FOR THE ATTENTION OF KEITH Many many thanks for your prompt and brilliant response to my problem. I am most appreciative to say the least. I already had a very high opinion of your organisation: it is now stratospheric! You deserve the utmost credit and all the success in the world. Alan D
18/6 Thanks, impressive service Regards Richie
14/6 ...From the first time I bought from you I have been very impressed with your customer service and your recent performance has re-inforced this view. I have already recommended you to fellow golfers and will continue so to do.... Regards R O (A very satisfied customer)
7/6 I ordered the battery on-line yesterday evening at about 9 pm. It arrived at my door at 1 pm today; 16 hours from order to delivery. Fantastic service - thank you for it! P D
23/5 Keith Very many thanks I was about to e-mail you to say I had sussed! it. However your very prompt response is greatly appreciated. Great service will have no hesitation in recommending you to my golf buddies. Once again V sincere thanks Tom
22/5 Dear Sir/Madam, Thank you for your excellent service. I received the battery today at 11.00 AM.and it is now fully charged. Thank you again for the fastest service I have ever used. I shall be passing on your service to my many friends at the golf club. Kind regards. Mr G E
17/5 Thank you for your speedy and courteous service, I have collected the battery and it is at home on charge to be used tomorrow. Again many thanks Regards Frank
2/5 Hi Keith Many thanks for the great service. I ordered the battery on Sunday evening, and sent an email at the same time to which you responded at 11pm on Sunday. The battery was delivered on Tuesday morning, and will be in action on Thursday. Many, many thanks. Anthony
2/5 I am amazed! My new battery arrived this morning. Thank you, I shall definitely recommend you to my golfing friends J R
12/4 The battery charger arrived by courier this afternoon, within 2 days of ordering. Hassle free service. Thank you. Fred L Standish
12/4 Battery arrived within 2 days of order, excellent service! I shall certainly be recommending your company to my friends. Thanks again. Steve B Nottingham
11/4 Thanks Keith Great Service. Kind Regards Colin A
11/4 Thank you very much for your prompt service and I will not hesitate to use and recommend your company again. Regards Terry
4/4 Recieved my battery in good time. Thank you for the first class service, I will certainly pass on to my golf buddies how good you are. W.F.
1/4 Top class - I will spread the word!! JP
29/3 Thanks a bunch once again Keith, will promote you with all my golfing mates, soon gets around Best - Harry
19/3 Very grateful for your (and your carrier's) excellent service - ordered battery Wed PM and it arrived Fri AM. Thanks again, Jeff
7/3 Keith, Just a quick word of thanks. The new battery arrived this morning via courier. Many thanks for your company's usual prompt and friendly service. best regards Alan
28/2 A TRULY GREAT SERVICE DEPENDABLE AND QUICK RESPONSE TO EMAILS AND DELIVERY TIMES Mr L.H.
23/2 Hi Keith Many thanks for the info regarding the charger and also for the new battery which arrived yesterday. Thankyou for being so considerate regarding the whole situation. Kind Regards Malcolm
21/2 Thanks Steve, Battery turned up today. Most grateful for all your efforts on my behalf. Excellent after sales service. Best wishes and thanks Ken
20/2 Hi Keith , Thank you for "organising" things on Monday. This morning by 10:00hrs a placement battery had been received. Your personal response to my problem has re-established my faith that there are good people and Companies who will support their clients when something goes wrong. Thank you or your help. I certainly would recommend your Organisation to my Golfing friends when the time comes for them to replace such items. Regards, John
12/7 Keith, A quick note to say sincere Thank You for your first class service , the batteries arrived this afternoon ! , must be the quickest delivery ever. Delighted with your customer service and product. Regards and Thanks P C
5/2 Great Site. Easy to use and informative. Thanks for your prompt response to my e-mail by telephone. E.V.
4/2 Keith What great customer service. Many thanks . I will certainly pass the word at the Golf Club about your company. David
30/1 Steve, .. the four Trojan T105 batteries arrived in perfect condition this morning, in time for me to sign for them before I have to set off for Guildford. AMAZING service .. well done! Kind regards, D F
15/1 Keith, Sorry for the delay in sending this note, I've been away. I have now received a new battery ! What oustanding service and customer care, I am highly impressed. You have exceeded my expectations. I will use you again in the future, and will happily and pro-actively recommend you to family and friends. Thanks again - with service like this your company will go from strength to strength! Regards, David.
11/1 Dear Sirs, Following my e-mail of yesterday, I would confirm that the correct battery has been delivered to-day. I have given the incorrect battery to your delivery driver as promised. I would like to thank you very much indeed for your extremely prompt attention to my problem. Your service has proven to be second to none and I would have no hesitation whatsoever in recommending you to any one, Best regards Sir P M, Bt.
12/12 Hi Steve That is brilliant. It's not often you get such good service. Will certainly be recommending your company at the golf club. Many thanks Phil
3/12 Dear Keith, Steve and Graham, I was impressed not only by the price but also the next day delivery of my latest order. Keep up the good work I S
30/11 Hi Keith Have just returned from the first (9-hole) outing with the ProGolf28 Gel. Well pleased with it. Most impressed with the overall quality of service from your outfit and hence shall be more than happy to recommend it to anyone I hear is in the market for a battery. Regards A D
29/11 I have read your email on the great Golf Trolley Offers and great they are too. Sadly I do not need a trolley but this is simply to say how pleased I am with the battery purchased from you a few months ago and I would not hesitate in using you again as the occasion arises. It is so nice to have internet conections of your quality and standards Sincerly L D
27/10 Hi Keith, Many thanks for your help this week. I will recommend your company to anyone who is need of a battery. Thanks again Douglas
25/10 Hello, Batteries arrived today (wednesday). Many thanks, Excellent Item and speedy delivery! Regards, Oliver
7/10 Hi Keith. Thanks for your swift response to my battery problem, the replacement arrived by post at 10:15 this morning. I would congratulate you on your excellent service. Following my original purchase from you, I did recommend your company to my colleagues, again I will report on the great service you provide. Regards, Bernard.
10/10 Keith There are few occasions these days to comment on good old customer service. Thanks for the prompt delivery of my Gel28 battery and charger. I have recommended your company with confidence to several of my friends, great service and excellent product. Regards Ed
6/10 Keith - A "Quickie" to thank you for the remarkably prompt service. The battery was delivered here a couple of hours ago, many thanks. Terminals have been connected - & it's now on charge. Thanks again. Regards - MarkW
3rd Keith, Thanks again for the rapid delivery of the battery from previous e-mail. It cured the problem. It was he 1st round for a while that I did not need to push the trolley around! Shaun J
28/9 Hi Keith The new trolley has arrived; courtesy of your goodself & colleagues. What can I say? It's obviously built to last and must be the Mercedes among trolleys. Unless I'm mistaken it's good for 36 holes too, which was unexpected. Tomorrow it will have its first outing and I'm sure it will impress the rest of the guys.
28/9 Your kind advice of yesterday for switching battery leads worked. No problem now, so thank you for your prompt attention. I will deal with you again as needs arise. S D R
27/9 Hi, Thanks for the rapid delivery of the battery I order last Saturday. It arrived Tuesday afternoon! Cannot wait to give it a blast. Sean J
27/9 Dear Keith Many thanks for your quick service,fantastic battery,goes for miles!! A friend/member of my club will be contacting you for two batteries for his and wifes powercaddies. Thanks once again John W
22/9 Hi Keith, Just a line to let you know I have received my battery, and am very impressed with your communication and service. I will put a notice on the board of my local golf club as a recommendation of your product & service. Once again many thanks. Dave S
5/9 Sir Thank you for the very quick and efficient service. I ordered a battery charger on Saturday 02/09/2006 but due to errors on protx the order was duplicated. I informed you of this on Sunday 03/09/2006 and within one hour received an e-mail correcting the order and refunding the debit card.On Tuesday 04/09/2006 I received the battery charger ordered and am very happy with the service I received. Thank You N. S.
30/8 What fantastic service. I ordered the battery at 10:30 pm Tuesday and it was delivered at 9:30 am on Thursday. 35hrs all told.Great service from borh yourselves and your carrier, thank you. J.L.
22/8 Keith Just made the order online. Hope to get the item this week ! Thanks again Great service Derek
17/8 (Comment on our new Golf Trolley range) Hello Keith Received trolley on Monday as promised. Very impressed with the build quality - used it yesterday for 18 holes & it romped round - in a straight line too unlike my previous trolley. Storage bag is also well designed and even the score indicator on the card holder is a nice touch. Playing partner also impressed - might be another order coming your way.....
15/8 replacement battery received today,thanks for the excellent service - John
14/8 hi received batteries this morning thanks for a great service - Maurice
11/7 Keith, Just a note to say I have received the new battery, and to say thank you for your excellent customer service! and if I hear of anyone else who requires a new battery I will pass on your name. There is always a doubt when purchasing goods via the internet but your customer feedback and actions show there was little to worry about and what a excellent company you are. Once again many thanks. Martyn
8/7 I'm very impressed with battery, the price and the speed of delivery. Thank you. John
8/7 Hi Guys Just to say many thanks for dealing with the above. It arrived at 8.20 on Friday as promised which is great service. I shall be spreading the service you provide at my club so hope you get some business from this neck of the woods! Regards Richard
14/6 Hi, batteries arrived yesterday excellent service, in fact used one today and have ordered another on behalf of a friend, keep up the good work. regards Mark
8/6 Ordered battery (Gel22) on Wednesday, arrived Friday morning. EXTREMELY HAPPY. Had previously bought a battery from a local golf store, which would only manage 18holes and after 3 months 'died' on the 14th! Your battery (Gel22) is MUCH faster and I was so pleased to find that the Torberry connector had already been attached for me. No messing about trying to do it myself and a strap was included too. EXCELLENT. Thankyou.
8/6 Hello Graham. Thanks for invoice which I have now received. very pleased with your friendly efficient service could not have got a better service even if I had tried local,certainly recommend your service to my friends. Many thanks again for your help Regards Eric
3/6 Many thanks for the swift delivery of my order of a Gel28 golf trolley battery. The service was excellent - battery ordered Tuesday, received Thursday am. Again many thanks.
3/6 Keith, I was very pleasantly surprised to receive a replacement battery just as I was going out today. I am very impressed with the service you have provided and would like to say how grateful I am for such prompt response. Richard D
2/6 Great service - such friendly and efficient people to deal with. I have never felt drawn to sending a testimonial to anyone before. Regards
2/6 Hi Keith Thank you. Great to do business with you - I've already recommended you to golfing friends and will continues to do so. Regards David
2/6 Ordered battery on Bank Holiday Monday and received the battery by lunch time Wednesday. I hope the battery will be as good as the excellent delivery time. I'll let you know. Many thanks Regards
27/5 Many thanks for prompt delivery. I ordered the battery after a miserable afternoon round on Wednesday, where I had to push my trolley for the last couple of holes. It arrived Friday a.m. and today, Saturday, I was able to race around the course with no worries about running out of power - battery power, that is, I wish I could say the same about the golf!
27/5 Hi Keith, Sorry for the long delay in response to thank you for the excellent service you provided in replacing the battery, which is fine. Many recommendations have been passed along. Thanks again, Bob
26/5 Dear Sir, The golf battery has arrived today. Many thanks for a prompt and excellent service. Sincerely. John
23/5 Thanks for the battey and charger great service Dave
19/5 I received my order from you today. Less than 48 hours that was a very good service many thanks. I will recommend your web site to anyone I know will be interested. Geoff
12/5 Super service - thanks Joe
9/5 Keith, That's amazing customer service. Thanks very much. It makes me doubly glad that I persuaded my brother in law to buy a similar battery from you last Sunday. Regards *****
28/4 Hi. thanks for the prompt delivery of my trolly battery which is working a treat,the cable which was missing arrived today,your service has been first class. Hugh
27/4 Thanks for good service and prompt back-up I have already told my golfing buddies of your site, hope you get some custom. Richard
22/4 Just a note to say thanks for the excellent service. The battery arrived before I was due to play on Thursday and happily tackled 36 holes yesterday. Great service!
13/4 Hi Keith, Just had to write to let you know that my new battery arrived and is BRILLIANT!! What a difference. It's so good it helped me to play under my handicap!!! Do you need me to send the old one back? * Have a lovely Easter. Regards
*(Ed. We replaced the original battery, bought from us a couple of months earlier, which was found to be faulty)
13/4 Thanks, Keith. I have placed an order. I am very impressed by the service provided by both you and Steve and will recommend your company to my golf friends when they come to need a replacement battery. Thanks David
8/4 Steve, Thanks very much - leads arrived the following morning. Superb service!! Will certainly be recommending you. Pete.
7/4 Keith, Thank you so much for your help in this matter. Rest assured that, should the subject arise, my recommendation will go to all the members at Mannings Heath GC and all the other clubs I play at. I look forward to receiving my new battery and not having to push my trolley up the 18th!!! (Courier permitting!) Thank you again. Regards
31/3 Keith, I ordered two batteries from you on Wednesday and they were delivered this morning, thanks for all your help in answering my questions. I'll definitely recommend you to my friends.
24/3 Hi Steve, Conector arrived Saturday. Many thanks for excellent service. Peter
21/3 Steve, Once again thanks for the prompt service, will spread the word re golftrolleybatteries.co.uk. Cheers Richard
17/3 Hi Battery has now been received thank you . I would like to say how very much I was impressed with your service and attention, I will only be looking on one site in future. I would also like to pass on my thanks to Graham for his patiance in guiding me through the order proceedings Many thanks Gordon
16/3 Hi Steve Many thanks for your prompt delivery, my battery arrived this morning at 8.45am, I am sure I will get many happy hours of golf from it this spring and summer, and a few years to come!!! Thanks again
9/3 Dear Keith Battery arrived safely today. Battery left in my wood shed*. I'm most impressed with your service. *As requested - Ed.
9/3 Thank you for your excellent service - I look forward to receiving the battery shortly. If will certainly recommend your company to my golfing friends. Regards Mary
14/2 Steve, Just a quick note to say the connector arrived in the post first thing this morning- and it's already fitted!! Thanks again for your excellent service.
1/2 Hi Keith. Fantastic response and service. Thank you. Geoff
17/1 Hi Keith Thanks for the excellent service that you provided, my battery arrived at 8.15 this morning, will be delighted to spread the news for you on your excellent service. Will give you more feedback when we have used the battery Regards Rod
15/1 KEITH, Thanks for your very prompt response to my earlier e-mail, I am "AMAZED" and very impressed by your efficiency. I shall be ordering my battery in the next couple of days. REGARDS MICHAEL
12/1 Keith, many thanks for the excellent service. I tested the new battery Wednesday on my Powakaddy Freeway, and it sailed round the 18 holes. I have passed on details of your website to my playing partners, and will certainly contact you again for future requirements. ps. delivery was on time as expected.
12/1 Hello Keith Thank you for your prompt reply, and your help. It is very much appreciated. I shall sort out my cable problems and return to you for my battery. Look forward to doing business with yourselves. Like the website alot, very simple and user friendly. Stuart
12/1 What a service! Battery just arrived thank you!
11/1 Keith, After ordering two batteries from you, a query was answered very promptly, plus a later that day follow-up, and the batteries arrived in Scotland 36 hours after the order was placed. Great service. Regards Gerry
7/1 Keith. Ordered 3 from you. Came 3 days later. Excellent service. Thanks
7/1 Appreciate your help I am very happy with the service you provide, and will pass my recommendations on to others thanks again
23/12 Fantastic service received and used Thanks
15/12 At last! A company that knows the meaning of good customer service and understands the needs of golfers. The company deserves to do well and I would whoeheartedly recommend them to anyone.
13/12 I thoroughly recommend golftrolleybatteries to anyone reading this. I had problems trying to place my order and after three unsuccessful attempts I was amazed to receive an email from Keith at golftrolley's offering to help. If I supplied my phone number he would telephone me - and he immediately sorted the problem. Now that is what I call 'top notch' service and attention to detail. Thanks again Keith -Kathleen
8/12 Dear Sirs, Great advice on which battery I should buy, great battery, great price, next day delivery - I had forgotten I had to "run" to keep up with my trolley on full speed, shows how long my old battery has been duff!! Will tell golfing friends. Regards
7/12 Keith Excellent service! Received and now charging ~ at the blink of an eye! Will test it Saturday at Denham. If A OK ~ will get the news around the Club.
30/11 Confirm second battery arrived today - 1st class service.
16/11 Battery has just arrived and is on charge for use in the morning. Great service – well done and I will certainly tell my colleagues at the golf club. Thanks
3/11 Dear Steve Received battery today, great. When we need another we will get it from you.
24/10 Hi, Re Order ID *** Battery arrived as promised. Used it yesterday & it worked fine. Excellent price & service. Will recommend.
20/10 Many thanks on behalf of my dad he recieved his battery today (Thurs). Excellent service and he will be recommending your company to his golfing friends.
19/10 Dear Sales, Many thanks for the quick confirmation of my order. Would just like to say that I found your website very 'user friendly' and the FAQ's resolved a couple of questions that I had. I'll certainly mention it to my playing partners this afternoon - that's if I have enough puff left after having to use a pull trolley!! kind regards
17/10 Good morning Keith, Pleased to say that T-bar arrived Saturday and 18 played Sunday - all good - thanks for super service!
13/10 Keith One final email to thank you for the excellent service that you have demonstrated. My order arrived very promptly and although I experienced some initial difficulties these were rapidly resolved by you in a most professional way and to my full satisfaction.
I have now used the new battery several times and the additional power is quite noticeable. So much so that I wonder whether my original battery supplied with the golf trolley was faulty!
I will have no hesitation to use your services in the future and will certainly recommend GolfTrolleyBatteries.co.uk to my friends and fellow golfers.
Again many thanks and I wish you all success in the future.
11/10 Thanks Keith. Can't fault your service. Will tell my fellow golfers to try you for trolley batteries.
10/10 Keith, Used the battery at Panmure yesterday, 36 holes on a dampish windy day with some hilly holes, and my bag is far too heavy.. Battery indicator still on green at end of 2 rounds with trolley pulling strong Delighted with my purchase and certain to reccomend your company. Thanks again
10/10 I ordered a GolfPower26 Gel late on Thursday and it's just arrived (11 a.m., Monday) - that's excellent service! Many thanks.
29/09 Dear Steve Thank you for the prompt reply. Greatly appreciate the follow up and the resolution. Pleasure doing business with a caring company and one that listens to Voice of its Customer!
24/09 Recieved my replacement part this morning. Great service!! Thankyou so much.
23/09 Thanks again, I will recommend you to my golfing friends.
22/09 Hi Keith, Many thanks for your efforts. It's good to see that there are some old customer service values out there...........
19/09 Hi Keith, Many thanks for speedy dispatch of my battery, it arrived first thing this morning. If it does well and lasts longer than my last one I will recommend you to everyone at my club. We should point out - we didn't supply the previous one!
16th Sept '05 Dear Sir/Madam Simple, swift and great value. I have already told my friends at the club what a good service I received. Thank You.
8th Sept '05 Hi Keith, Items received today, no problems, thanks for your help, will most certainly deal with you again as and when the need arises. Best regards...........
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